Apparantly I live in a digital Bermuda Triangle. Our internet routinely craps out for no apparant reason and because I have exactly 2.5 minutes of free time every other month, I don't get around to fixing it right away.
Case in point: 2-3 weeks ago the internet stopped working. I hauled out a moldy-oldy cable modem and hitched up the wireless router and got everything plugged in to no avail. And there it sat, on the kitchen counter, for a week. I finally called the cable company last Saturday. They were able to "see" my modem on their system, sent all the appropriate signals, had me unplug, wait, plug and unplug again. Finally, I could call up the internet on a laptop in the kitchen.
"Just so we are clear: and I know this is a stupid question . . . . The modem in the kitchen is working - and so is the modem in the family room, along with the phone which is bundeled in with everything."
The tech laughed, "No, you can only have one active modem at a time - if you want two - you have to pay extra."
"How much extra?"
"I have no idea - but I can transfer you to sales."
"Please do."
Sales was closed on the weekend.
And so it goes.
More than once I have thought of this bit . . .
PS. Thankfully, our good friend and roomie, uncle Day spent half of one on the phone with the cable brain trust and got it all figured out . . . for now . . .
1 comments:
I too think of this phone sketch...all the time. A sign of these impersonal times, right?
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